Session Themes...

ISM 2012 features numerous sessions presented on timely topics designed to get your programs ready to meet the challenges of change and explore the key role technology plays.

ISM 2012 workshop sessions address five distinct themes:
New Service Delivery Models
Emerging Technologies
Best Business Practices
Data Analytics
Health Care Reform
  • New Service Delivery Models
    The brick and mortar business model must now coexist with self-service portals and community partners which serve a client base that requires flexible service delivery. ISM 2012 has a full line-up of sessions highlighting how state and local agencies are leading the way to new service delivery models.






  • Emerging Technologies
    Cloud and Legacy Modernization as well as non-traditional development methodologies will be presented by seasoned practitioners of these disciplines. ISM 2012 is where new HHS technologies are introduced to the ISM community.




  • Best Practices
    Improving program integrity, streamlining procurement, and adopting practices from other industries apply to HHS technical and business attendees. No one has the time or budget to re-invent the wheel. ISM 2012 Best Practices sessions feature real world lessons learned that are geared to the challenges you are facing.



  • Data Analytics
    The era of Big Data has arrived at ISM. State and federal agencies are looking to advanced data analytic capabilities and proven predictive modeling to reveal patterns of behavior and outcomes that were previously buried in mountains of data. ISM 2012 Data Analytic sessions show how Big Data can turn into Big Discoveries!




  • Health Care Reform
    Early innovator states return to ISM to present and discuss contrasting approaches to Health Insurance Exchanges and lessons learned on the cutting edge of health care reform. ISM 2012 Health Care Reform sessions are timed to sort out the Supreme Court rulings and feature what we've learned so far from the experiences of the early innovators.



 
   
 


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