Notes

Slide Show

Outline

1	Finding Common Ground John Gibbons
2	Four Decades of IT, Public Sector & HHS Experience
3	Top 10 Reasons Why APHSA Conference is in Pittsburgh This Year 10. The Pittsburgh hotels were not entirely booked up by Texas State legislators
4	Sauerkraut Saul Crossing the Finish Line on August 15
5	Top 10 Reasons Why APHSA Conference is in Pittsburgh This Year 10. The Pittsburgh hotels were not entirely booked up by Texas State legislators
6	And the #1 Reason Why the APHSA Conference is in Pittsburgh This Year… 1. Our lights are still on
7	The 2000 APHSA Conference Focused on Integrating the Components of Technology in Order to…
8	Meet HHS’ Strategic Business Objectives
9	Much Has Been Accomplished Over the Past 3 Years, But…
10	Bridging the Gap
11	But Which Gap are We Trying to Bridge? Budget Communication Client Services
12	Will Bridging the Gap get Us to Where We Want to Go?
13	Bridging the Gap Five Questions to Consider Why is there a gap? Is the gap growing or shrinking? Why is eliminating the gap important? What could prevent us from finding common ground? What tools/techniques are available to help eliminate the gap?
14	The Tenure Difference between State CIOs and Agency Executives Helps Create the Gap
15	Significant Change Can Occur within a 24 Month Period Just 24 months ago… The Federal government was forecasting billions in budget surpluses Few people knew about Osama bin Laden Enron, WorldCom, and Tyco were viewed as model companies Arnold Schwarzenegger was just an actor Internet companies were still red hot There were no SARS cases Few people knew about Howard Dean
16	The Gap is Growing
17	The Issue is Not Bridging the Gap, it Is Aligning the Organization
18	Finding a “Common Ground” will Maximize Alignment and Enterprise Value
19
20	What is Going to Prevent Us from Finding Common Ground?
21	What is Going to Prevent Us from Finding Common Ground?
22	What is Going to Prevent Us from Finding Common Ground?
23	What Tools/Techniques Are Available to Help Us Find the Common Ground?
24	Available Tools and Techniques The Marketplace offers a number of different methods to help guide decision making: Portfolio Management Strategic Planning Enterprise Value Map
25	Why the Enterprise Value Map? Designed to accelerate the actions you can take and Enterprise Value Depicts the organization’s value orientation – understand the intended business impact of your efforts Enables productive conversations between Agency Execs and CIOs Helps organizations to focus on the right things
26	This is an Example of a Value Map Created for a Private Sector Organization
27	Creating Your Value Map Determine the Drivers of Enterprise Value, for example: Client Service Operating efficiency Expectations Revenue streams
28	Creating Your Value Map Change what you do (strategy): What you provide Whom you target & serve Where you deploy your resources
29	Creating Your Value Map Do what you do better (tactics): Business processes Intra- and inter-agency collaboration Customer, employee, and other stakeholder satisfaction Resource / asset development & deployment Strategic capability development
30	Aligning Your Organizational Priorities Around the Value Map Will …
31	In Summary Look for Signs to Guide You…
32	Establish a Clear Direction for the Organization
33	Challenge What You Think You Know
34	Don’t Trust the Experts
35	Expect the Unexpected
36	Use Common Sense
37	Finding Common Ground John Gibbons